The striking reality is that it has always been this way in enterprise communications.

When one team procured a new solution, the expectation was that it would be the only solution for that job.

While today sees enterprises juggle multiple collaboration applications like Microsoft Teams, Slack, Webex, and Zoom, interoperability has been an unrealized need since we tried to manage the sales team using Salesforce Chatter while the rest of the organization was being pushed to use Microsoft Lync.Įven before this, IT managers had their hands full deploying Microsoft OCS and Cisco Jabber on-premises for the first time. In the same vein, bringing in Facebook means being being asked to allow the app to publish posts or comments without prompting you (I said no).Message interoperability, often shortened to message interop or chat interop, has been a longing desire for enterprises since the general acceptance of instant messaging in businesses.

You’re even prompted to supply your marital status and sexual orientation, which seems a little odd for anything other than a dating service. When you install the app and sign up for Astra, you’ll go through a series of forms that ask for your name, age and date of birth. However, the Astra service wants to make a host of other information entirely public. Your identities and account logins are likewise stored online, encrypted and only readable by you, according to Cerulean Studios. Using the program means signing up for the service, which allows for centrally storing your contact list for use whenever you install Trillian Astra. While Trillian Astra contains a host of additional features, the most notable for the new version is the Astra service itself. From the same window you can also kick off a group chat session, or view a history of your chats with that particular contact. The handy tabbed window used for chat conversations can contain multiple conversations at once, or you can have it split up according to contact groups.

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